Responsible Gaming

Gamble for entertainment

Gambling involves risk, and outcomes are determined by chance. There is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not change the odds of future games, and a losing run does not mean that a win is due. Only gamble with money you can afford to lose and treat any spend as the cost of entertainment.

Before you play, consider how gambling fits within your personal budget and daily life. Set a spending amount and time limit in advance, then stop when either limit is reached. Avoid making decisions while upset, tired, intoxicated or under pressure. Take regular breaks and keep other activities, interests and social connections part of your routine.

• Only gamble with disposable income, never money needed for rent, bills, food, education or other essentials.
• Decide your maximum spend before starting and do not increase it to recover losses.
• Keep track of the time and money you spend gambling.
• Do not borrow money, use credit intended for essentials or sell possessions to gamble.
• Never gamble when affected by alcohol, drugs, strong emotions or fatigue.
• Remember that wins are not income and gambling is not an investment.
• Take breaks and maintain a healthy balance with work, study, family, exercise and other interests.

Victor96 Casino may provide account features designed to help you manage your play. The availability and operation of these features may vary. Review the information shown in your account and use the tools that are appropriate for your circumstances. If you need help understanding a setting, contact the casino through the available support channel.

Safer gambling tools and account controls

Planning your gambling before you begin can make it easier to stay in control. Depending on the service available to you, you may be able to use deposit limits, loss limits, session or time reminders, cooling-off periods, activity information or self-exclusion. These controls are intended to support informed decisions and should be selected carefully.

Set limits before you play

A limit should reflect what you can comfortably afford to lose, not what you hope to win. Consider setting a daily, weekly or monthly amount, together with a maximum session duration. Do not treat a limit as a target or feel obliged to use the full amount. If your financial or personal circumstances change, review your arrangements and reduce your gambling where necessary.

Use a break or cooling-off period

If gambling no longer feels enjoyable, take a break. A cooling-off period can create space to review your habits without the temptation to continue. During a break, avoid opening another account or using another gambling service to continue playing. A break is most effective when combined with practical steps such as removing saved payment methods, limiting access to gambling content and speaking with someone you trust.

Consider self-exclusion

Self-exclusion is a stronger account restriction for people who want to stop gambling for a chosen period or longer. If you request self-exclusion, follow the instructions provided and do not attempt to bypass the restriction. You can also ask a trusted person to support you while the exclusion is active. Self-exclusion does not remove financial obligations that have already been created, so review your account information and follow any applicable instructions.

• Choose limits before placing bets or starting games.
• Check your account activity regularly rather than relying on memory.
• Do not change a limit impulsively after a loss or while chasing a win.
• Use a cooling-off period if you need distance from gambling.
• Request self-exclusion if you want to stop using the service.
• Contact support if you are unsure which control is suitable.

Recognising when gambling may be a problem

Problem gambling can affect anyone, regardless of age, income or experience. It may develop gradually, and a person may not notice the impact until gambling begins to affect finances, relationships, health, work or study. Recognising warning signs early can make it easier to take action.

• Spending more time or money gambling than you intended.
• Trying to win back money after a loss, often called chasing losses.
• Increasing bet amounts or frequency to achieve the same excitement.
• Feeling restless, irritable or anxious when trying to cut down.
• Thinking about gambling frequently or finding it difficult to focus on other activities.
• Hiding gambling, losses or transactions from family, friends or colleagues.
• Borrowing money, missing payments or using essential funds to continue gambling.
• Arguing with people close to you because of gambling.
• Neglecting work, study, health, sleep or other responsibilities.
• Gambling to escape stress, loneliness, sadness or other difficult feelings.
• Returning to gambling after deciding to stop.
• Feeling guilt, shame, hopelessness or distress connected with gambling.

One warning sign may be enough reason to pause and review your gambling. You do not need to wait for serious financial or personal harm before seeking help. Start by stopping or reducing play, applying an account restriction and telling someone you trust what is happening. An independent gambling support service can help you understand your options without judgement.

If gambling is causing financial stress

Do not try to solve gambling losses by gambling more. Make a list of essential bills, debts and available income, and consider speaking with a free financial counselling service in Australia. Ask your bank or payment provider whether gambling transaction controls or other account protections are available. Avoid taking out loans or using high-cost credit to fund gambling or repay losses.

If you feel distressed or unsafe

Gambling-related stress can affect mental health. If you feel overwhelmed, speak with a health professional, a trusted person or an independent support service as soon as possible. If you may harm yourself or someone else, contact emergency services in Australia immediately or attend the nearest emergency department. Your safety comes first.

Support, age requirements and our approach

Independent help is available across Australia for people affected by gambling, as well as their families and friends. You can search for Australian gambling support services, counselling providers and financial counselling through official government or recognised community organisations. These services can provide confidential advice, practical strategies and referrals suited to your situation. Support is also available for people who are worried about somebody else’s gambling.

Victor96 Casino is intended for adults who meet the applicable legal age and eligibility requirements. People under 18 must not create an account, access gambling services or gamble. Parents and guardians should use device, payment and account controls to help prevent minors from accessing gambling services. Do not allow another person to use your account, and keep login details private.

We may apply age and identity checks, account restrictions and other safeguards in line with applicable requirements. Providing accurate information helps these measures work effectively. If you believe a minor has accessed an account or if you are concerned that your account is being used by someone else, stop using the account and contact the casino through the available support channel.

Our responsible gaming information is provided to encourage safer choices and does not guarantee that gambling-related harm will not occur. Each player is responsible for deciding whether gambling is suitable for them. If gambling is no longer enjoyable or is affecting your life, stop playing, use the available controls and seek independent assistance.

1. Pause and acknowledge what gambling is costing you in time, money and wellbeing.
2. Stop playing and avoid chasing losses.
3. Apply a deposit limit, cooling-off period or self-exclusion where appropriate.
4. Tell someone you trust and ask them to support your plan.
5. Contact an independent gambling, health or financial counselling service in Australia.
6. Seek urgent help if you feel unsafe or at risk of harming yourself or another person.

For questions about the responsible gaming features available on your Victor96 Casino account, use the support option provided on the website. Our team can explain the available account controls and the process for requesting a restriction. We cannot provide financial, legal or medical advice, so consider an independent professional service for guidance about your personal circumstances.